The patient participation group is a way that you, a patient, can have your say. The group means that patients are involved in decisions about the practice.
The patient group helps to improve communication between patients and the practice. The group also helps to provide practical support and help the practice make changes.
What is involved?
Suggestions and Ideas
We would like to hear your views and ideas on what you would like to see from the surgery, so we can identify areas for improvement and influence the development of the local health services. We will gather this information by inviting you to participate in simple on-line surveys up to four times a year.
Your opinion
Occasionally we may contact you for your opinion on certain proposed changes.
Meetings
Members of the group will be invited to attend the Patient Group, to discuss the focus of any changes to be made and the outcomes.
Topical Educational Events
We may offer topical educational events, if the members would like us to. Attendance will be offered primarily to Patient Group Members.
Reporting Back
We will publish on our website a report of the Patient Group activity and subsequent achievements.
Finally
if you would like to become a member of the Patient Group, please complete our online form: Join Patient Participation Group
Please note:
No medical information or questions will be responded to.
Individual complaints cannot be dealt with through the Patient Group. Complaints should be addressed to the Practice Manager. Copies of our complaints procedure can be requested from the practice.
Please be assured that your contact details will be kept safely and securely, and not shared with anyone else.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you, and sets out rules to make sure that this information is handled properly.